I'm experienced - with over 20 years of successful IT and change programme and project delivery across industries including Retail, Energy and Media.
I specialise in - Programme and Project Management, Business Change and Software Development Lifecycle, with a particular passion for CRM and Customer Loyalty.
I'm adaptable - using varied delivery methods across both large corporate, sme, and start-up environments.
I'm business focused - with a strong business acumen built through varied leadership roles. I've held P&L responsibility for IT teams, built numerous business cases and managed varied programme and projects. I hold a first class Executive MBA from Warwick Business School.
I'm a people manager – having recruited and managed teams of technical resources including third-party suppliers, on-site and off-shore contractors, and permanent technical staff. I have experience in mentoring, coaching, and developing/delivering training.
I'm passionate - about creating value through efficient and engaging process
Management of IT Development, covering analysis, software design, development and deployment.
Management of the Midcounties Data Centre delivering Management Information for a £1bn retail business.
Held budgetary responsibility for 14 FTEs including Architects, Designers, Developers, and DBAs, plus recruitment and management of both on-site and off-shore suppliers.
Management of key strategic projects including the introduction of a Co-operative Membership Card Scheme and a programme of software development for the FSA. Managed all supplier and client relations.
Non-executive director for Co-operative Web - providing guidance for a start-up web development co-operative.
